eBR systems are more reliable and compliance than traditional paper documents, log in measures, electronic signature, e-traceability, are only a few of the key advantages of digital records over paper-based ones. Regulators and inspectors prefer by far these new technologies when they perform regular audit visits to our companies.
The support of a strong IT group in our pharma companies is essential. This group must make proper cyber risk assessments to ensure the security and integrity of the e-systems protecting them from internal and external attacks. At the end it as not different from the safety of e-banking systems as an example of a few.
In the current hard supply chain environment that we have in our pharmaceutical industry in these post-pandemic years, the integration of all our systems is critical to achieve success in all our production sites. Sales forecasting, stocks, lead times of the suppliers, etc. must be fully available, and with online time refresh, to give the right inputs to supply chain professionals so they can make the right and accurate decisions to assure WW pharma supply chain, essential to ensure also the right treatment to all patients that needed.
The electronic systems have a lot of right features to decrease errors in manufacturing execution, for example, auto-corrections, auto dating and timing, a list of choices so you avoid mistyping, etc. All these systems assure data integrity and avoid mistakes. Of course, the more efficiency of the process is assured through them, as we can see in different KPIs we monitor across our production sites.
You can use different continuous improvement systems, like Kaizen, Six Sigma, etc. but all of them can take profit from eBR systems. We are also nowadays performing a big Quality Culture program in the company, that takes some inputs in a direct way from our e-systems, including eBR of course also.
Today the full harmonization between your different production sites, in the same or different countries, is critical. Regulators like the FDA expect Quality Oversight between all your production sites, you only need to see some of the last Warning Letters on their WEB. In our case we have production sites in two different countries and electronic systems, like document management systems for deviations, change control, CAPA follow-up, etc., and eBR for online data sharing are pillars of this objective.
A reliable audit trail system that assures log-on follow up, electronic signature, date and time monitoring is essential to assure the correct performance of all electronic programs in our company. They are also a key factor for inspections and audits success, as inspectors focus in these points most of the data integrity findings.
We think so, but honestly, we do not have so much experience yet in AI or ML to give a solid feedback to our colleagues.
Absolutely, electronic systems are much more flexible and adaptable ones, that traditional paper based. Time to change an scale up as example that is very common in our industry could be cutted 2 or 3 times manging the change electronically, this advantages apply also to other common changes in our industry like new line validation, variable processes changes, etc.
IT groups in our companies must be fully trained and qualified in quality systems validation requirements, GAMP rules and FDA (EU expectations. Then they must roll out in the organization a correct IT control change sytem to assure full compliance during all the time of operation of the site. The new role of the IT compliance officer is key in the success of this task, find a right person in this position is crucial.
We have now the advantage that the digital have become familiar in day-to-day life, e-banking, mobile phone apps, auto parking cars, etc, are present all days in our lives, crossing our normal activities. So workers and employees are now not so reluctant to e-sytems, as like to be in the past some years ago. But we still need to use some strategies to close our people to new technologies, the support of a good HR department is very important for that, we make some special programs that sometimes are not more than like “funny games”, but very effective to close the e gap, and make the induction process to the electronic world much softer.
Electronic systems, not only in production like eBR, but also in quality control labs like LIMS systems, allow online monitoring of all process variables, and of course, alarms associated, that never sleep or lunch, and could prevent mistakes or implement quick early corrections, avoiding a lot of future problems and costs. Traditional paper based-systems never could make this happen in this efficient way.
We do not have yet real experience in continuous auditing, but of course, seems something possible in view of all we have discussed in the last questions. As we have made possible virtual inspections during the pandemic, and now are normal stuff for all of us, I imagine that this continuous auditing concept will be standard in the short future in our industry, improving compliance and q performance by sure.
Systems in general are evolving to pure friendly user interfaces, and in some cases, you are not even aware that you are interacting digitally, instead of analogically. This is the trend, the use of AI tools like chatbots, and the penetration of digital systems in our industry will be unstoppable.